REFERENCE CASE

Ithaca FPF1 - Service Level Agreement

Eldor provides general service support for the ICSS & PLC systems installed on the FPF1 FPSO.

Including:

  • Service Desk - Provide an onshore 24/7/365 emergency telephone support & call-out facility
  • Operating System & Anti-Virus patch management
  • Back-up system management and testing of back-up on ICSS and PLC's
  • Offshore Support - Back-to-back support
  • Lifecycle Management Support
  • Host and Maintenance of reference/Training System



Fill out the form and get your copy now:

Ithaca SLA