Control Room & Remote Operations

Control Room and Remote Operation by Eldor,  Future of the oil and gas industry

Remote Control and use of an Onshore Operation Center will give numerous benefits and will simplify the way to operate your plant. A human-centered design, taking all elements within PPTO (People, Processes, Technology and Organisation) into account, will ensure you get a "fit for purpose" Control Center, tailored for your needs.


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The great opportunity for remote operation

In most offshore and onshore production facilities, there is a great potential to apply digital technologies and work processes to increase production efficiency and plant integrity, while minimising environmental impact and improving the safety of the people involved.

To achieve this, an optimum design of the operational environment with respect to human factors, task analysis, and technology is required.

Operation support centers are used for process and maintenance optimisation, in addition to supporting operation. The design needs to reflect people, processes, organisation and technology.


Reading tip: Is it difficult to go from local to remote operation?


Remote control rooms and operation centres

Our delivery model for remote and integrated operations covers all aspects of the establishment of operation centers and remote control rooms.

The model is based on ISO 11064 and has been proven in-use for several projects.

Control room and remote operation


Remote Access

To cater for new operational demands, companies need to allow outside connections to their networks. Companies may also require connection to networks outside of their own. This is especially relevant in light of the recent pandemic. By using traditional means of connection (VPN), there isn’t a good way of having insight into who gains remote access into networks and what actions are being performed, until it’s already too late. Even if most of the security measures have been taken care of on-site, computers located outside of the local network may be vulnerable to attacks. This opens the door for malicious users that may act as a known user to gain access to your systems. The number of data breaches has gone up exponentially since the first lockdowns were introduced, and this continues to be a major threat to integrity and security of information systems and the data stored on them.


As a BeyondTrust Partner, Eldor can provide solutions for safely accessing and keep control of active sessions towards remote assets. Locally deployed on the asset or delivered as "SaaS- Software as a Service". Industrial network reached through "jump clients" installed on clients and servers on the asset.

This software is based on two main pillars, each targeting different needs:

  • Privileged Remote Access- allows employees, vendors, and contractors to access systems within your network.
  • Remote Support- support your employees and clients wherever they are.


The importance of keeping track of your installed base is getting increasingly important as systems get more complex and the dependencies towards asset uptime and personnel safety get more linked towards the technology we use.


Eldor provides Cyber Security services to identify any vulnerabilities on your industrial networks and can help you bridge the gaps to comply with the government regulations, standards, and your own company guidelines.


Are you considering a new project?

Eldor's delivery model spans from being a digitalisation partner to providing a full EPCI delivery of remote operations and a remote control center. 

  • The client may choose how we fit into their project model from adding capacity to taking on the full responsibility for delivery and approval from authorities.
  • For a greenfield project, we recommend to start with developing an operations and maintenance philosophy, and build on business cases.
  • For a brownfield project, a human factors and task analysis may be a good starting point. 

Going from local to remote operation of offshore installations using digitalisation


Talk to an Eldor specialist:


Torbjørn Rørtvedt

Department Manager, Digitalisation

  • Client liaison
  • Lead engineer
  • Project Manager
  • Technology management and Telecommunication technology

 +47 928 36 707 or torbjorn.rortvedt(a)

Torbjørn Rørtvedt's background:

Torbjørn is a Department Manager in Eldor with responsibility for Digitalisation, which includes Remote Operations, Human Factors & Telecom. He has experience from several large offshore- and onshore oil and gas projects, where he's been keeping both technical and commercial roles since 2009.
Torbjørn's key qualifications include engineering management, technical advisory and project management for telecom, integrated operations, and industrial IT disciplines. Torbjørn holds an M.B.A. in Technology Management and a B.Sc in Telecommunications Technology. He is also a certified Telecoms Technician.


Grethe Tausvik

Human Factors & HMI Lead

 +47 959 29 265 or grethe.tausvik(a)

Grethe Tausvik's background:

Grethe is a Human Factors and HMI specialist working in the Digitalisation department, which includes Remote and Integrated Operations. She has extensive experience from both offshore and onshore industries since 1986, with focus on Human Factors and HMI in control centers, including Alarm management and Large Screen Display systems. She also has experience from project and team management within her subject areas.

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