What kind of service agreements can Eldor offer?

Typical scope of agreements are: Health Service, Preventative Maintenance, Service Desk, On-Call, Spare Parts ......

We offer different kinds of service agreements, depending on your needs. Each agreement or distinct service within an agreement will be documented by a Service Level Agreement (SLA).

Each SLA will state the scope of work and corresponding performance metrics such as maximum response time and other relevant key performance guarantees.