Service Level Agreements
Eldor has service level agreements with different customers on both ABB control system and Honeywell DynAMo.
- 24/7 telephone support/service desk
- 1st to 3rd line support, with support from the OEM for 4th line support
- License management
- OS and anti-virus patching
- PMA visits
- System modifications and maintenance
For more information, please contact our Service Manager, Ola Guldbrandsen.